FAQs
Frequently Ask Questions
Here are our answers to common questions
1
When will my order be shipped?
Orders placed before 12pm Monday to Friday will be shipped the same day. Orders placed after 12pm Monday to Thursday will be shipped the next working day. Orders placed after 12pm on Friday and over the weekend will be shipped on Mondau (unless Bank Holiday).
2
How will my order be shipped?
If your order is for a battery will be shipped with DPD. Otherwise, all our orders are shipped with Royal Mail Tracked 24.
3
How do I return an item?
If you need to return your item please contact us and we will issue a RMA number and return instructions.
4
Are your used parts tested?
Yes, all our used items have been tested and will meet the functional and cosmetic conditions described on the item page (or better).
5
Are you based in the UK?
Yes, we are based in Liverpool and all our orders will be shipped from Liverpool.